1596 Biddle Rd
Medford, OR
Top Stitch

"You're Not Just Buying a Machine, You're Buying Experience."

Top Stitch BERNINA is the only authorized dealer in the Rogue Valley, serving Western Southern Oregon and Northern California since 1998. As a consistent BERNINA Excellence Dealership, we are committed to making your machine purchase with us enjoyable, valuable and problem-free. Our exclusive BERNINA BUYERS BONUS package is included FREE with every in-store purchase, and applies to USED machines as well as new.
BERNINA has been Jonathan’s and Karen’s personal machine of choice since 1995. Though Jonathan has worked on every brand over his decades-long career, Karen never felt successful at sewing until she sat at her first BERNINA. She tells everyone, “If there’s a way for it to go wrong – I’ve found it.” But BERNINA machines are so forgiving and durable that they’ve never failed her, even when stretching the limits. The couple decided years ago that they would become BERNINA specialists; we only sell, service and teach on BERNINA machines.


Jonathan's expertise as a BERNINA technician has been a mainstay of our reputation. His years of experience combined with an innate mechanical talent – plus his own sewing experience – make him an exceptional sewing machine
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mechanic. Jonathan is never satisfied until the machine is as good as factory can get; we only use genuine BERNINA parts and oils and never substitute with knock-offs.

Top Stitch purchasers have access to this incredible resource and also get a significant savings on our normal service rates as part of our exclusive BERNINA BUYERS BONUS package.


When you buy your BERNINA at Top Stitch the following services and discounts are automatically included. These benefits are EXCLUSIVE to Top Stitch and the original purchaser of the machine.
  • Introductory tutorial so you are comfortable getting started.
  • FREE, Unlimited Trouble-Shooting assistance in person, by phone or e-mail.
  • Complete class instruction with our New Owners classes that cover many tips and tricks “not found in the manual”. Plus you can take the class additional times at no additional charge.
  • Receive 15% off all* regularly priced items for the first full year of ownership (*some exclusions apply). Covered items include BERNINA feet and accessories, fabric, patterns, thread, needles, sewing notions, books, quilting supplies, embroidery stabilizers, embroidery designs, etc.
  • 15% Discount automatically renewed for a full year whenever you have the machine maintained at Top Stitch. (Eligible for as long as you own the machine.)
  • Special rates on machine maintenance or repair. Save up to $110* on every service for as long as you own the machine (*rates vary with model. Discount will not apply if the machine has been tampered with or serviced by another individual.)
  • All services – including warranty – performed on premise.


Our classes are very small and tailored to the individual needs of students. They are included at no additional charge with your in-store BERNINA purchase (an up to $300 value). Eligible purchasers should refer to our current newsletter for up-coming schedules.

With our on-going Trouble-Shooting Service (for machine purchasers) you are entitled to ask us any questions you have that apply to your sewing – just call, e-mail or stop in so that we can help make your sewing easier. We’re here to help when you need it, and that’s when it means the most!
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